That's be a little tricky, is that when you create a company, but it is crucial to your success. Looking at companies that have succeeded in their industry, you realize that they are usually companies that are known for large companies with a culture. This culture is passed on to your employees, which is then conveyed to your customers. If values are clearly defined, prosecuted and you will see better results in customer and employee relations.

First of all, conveying one's own culture andValues is a must to get your business message to your customers. At the present time a product is not good enough, but creating a positive image that generates a real experience for the customer to produce the results. What do you do to make your employees about these values? I recommend that comes from the first time you in touch with your employees (interview), you should express the values of companies to see if he or she is a good fit for your company. Since theseDocumentation of the values in a basic manual or employees contribute a poster with these values in one place, in particular workers encounter every day.

You probably have not only your employees of these concepts, but also refreshing. Sticking with your core values is to help you, why do you on this business. Always go back to basics when things are not moving in your favor. These basic building blocks will help you tread water in the hard times. ForFor example, a value that I try to be alive "do not accept any excuses and apologies." If you stay you will be watching real people, and what you stand for. You may not like it for a while, but they will respect you. All of us in one way or another that are defective and understand the people. If something goes wrong, explain to your clients have the issues at hand and how you intend to fix it or prevent what is happening in the future. Another quick tip gives the customer more than what they expected.If you and go about their expectations that they will not forget again and do more business with you. Not only that, but they will return to more people about what to tell you for them.

If your culture reflect the thinking of companies that you admire or appreciate their service constantly as Nordstrom, Southwest Airlines and Toyota. Toyota is one of my favorite companies to observe, because it is a Kaizen culture (a culture of continuous improvement share proposedfrom the inside). Once again, find a cultural value that you like and then keep them fit, and you will see the results, whether financially or intern

A cultural value of GE CEO Jack Welch: "What sets GE described differs, is a culture that uses diversity as a limitless source of learning, a storehouse of ideas whose breadth and richness is unmatched in the world of business. The focus of this Culture is an understanding that an organization's ability to learn and implement that learningquickly into action, is the greatest competitive advantage. "

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